Synergy

Intelligent collaboration

Synergy

Intelligent collaboration

Synergy

Intelligent collaboration

The new Bitrix24 Synergy brings to you the future of teamwork – a perfect blend of the tried-and-true collaboration tools and the power of AI. Work together with external users in Collabs, use Boards for creative brainstorming, extract actionable insights from your calls with CoPilot Follow-Up, and keep your calendar full with Resource Booking.

The new Bitrix24 Synergy brings to you the future of teamwork
 a perfect blend of the tried-and-true collaboration tools and the power of AI. Work together with external users in Collabs, use Boards for creative brainstorming, extract actionable insights from your calls with CoPilot Follow-Up, and keep your calendar full with Resource Booking.

Bitrix24 collab

Designed to unite teams and power collaboration

Bitrix24 Collab is a new, convenient way for you to collaborate with external users (freelancers, contractors, clients, etc.). All the project-related chats, video calls, files, and tasks stay inside your account, which allows for easier control and tighter security.

One shared workspace

Chat, video calls, tasks, calendar

Ideal for external users

No file ever gets lost

A place where you can collaborate with external teams and clients

Bitrix24 Collab brings everyone onto the same page in terms of team
collaboration and communication.

Seamless collaboration

Work together with external users and clients in a familiar Bitrix24 environment without having to add them to your account.

Safe and secure

No need to use a third-party solution to exchange messages, share files, organize video calls, set tasks, and track progress. All the project-related work stays inside your Bitrix24.

Always under your control

Users inside a collab have limited access to your account, while you get to track every action and monitor work progress in real time.

Bitrix24 collab

Designed to unite teams and power collaboration

Bitrix24 Collab is a new, convenient way for you to collaborate with external users (freelancers, contractors, clients, etc.). All the project-related chats, video calls, files, and tasks stay inside your account, which allows foreasier control and tighter security.

A place where you can collaborate with external teams and clients

Our AI-powered assistant CoPilot can now use default and custom sales scripts to train your sales team by analyzing their inbound and outbound calls in CRM and providing recommendations.

Seamless collaboration

Work together with external users and clients in a familiar Bitrix24 environment without having to add them to your account.



Safe and secure

No need to use a third-party solution to exchange messages, share files, organize video calls, set tasks, and track progress. All the project-related work stays inside your Bitrix24.

Always under your control

Users inside a collab have limited access to your account, while you get to track every action and monitor work progress in real time.



Seamless collaboration

Work together with external users and clients in a familiar Bitrix24 environment without having to add them to your account.

Safe and secure

No need to use a third-party solution to exchange messages, share files, organize video calls, set tasks, and track progress. All the project-related work stays inside your Bitrix24.

Always under your control

Users inside a collab have limited access to your account, while you get to track every action and monitor work progress in real time.

AI Speech analytics
and Sales scripts

Bitrix24 Collab is a new, convenient way for you to collaborate with external users (freelancers, contractors, clients, etc.). All the project-related chats, video calls, files, and tasks stay inside your account, which allows foreasier control and tighter security.

AI Speech analytics and Sales scripts

Bitrix24 Collab is a new, convenient way for you to collaborate with external users (freelancers, contractors, clients, etc.). All the project-related chats, video calls, files, and tasks stay inside your account, which allows foreasier control and tighter security.

Different scripts for various client segments

Automatic and manual modes

Word-for-word call transcription

Detailed analysis + recommendations

Different scripts for various client segments

Automatic and manual modes

Word-for-word call transcription

Detailed analysis + recommendations

Speech analysis

Write a sales script, upload it to CoPilot, and let our AI-powered assistant analyze your phone calls to see how well your sales reps were following the script.


Custom sales scripts

Upload your custom sales scripts for different categories of clients (new, repeat, etc.) to CoPilot and set the system to apply them to inbound and/or outbound calls.

Ideal tool for a sales manager

CoPilot in CRM is a great way to improve your sales results and customer service through constructive feedback and team training.


Speech analysis

Write a sales script, upload it to CoPilot, and let our AI-powered assistant analyze your phone calls to see how well your sales reps were following the script.

Custom sales scripts

Upload your custom sales scripts for different categories of clients (new, repeat, etc.) to CoPilot and set the system to apply them to inbound and/or outbound calls.

Ideal tool for a sales manager

CoPilot in CRM is a great way to improve your sales results and customer service through constructive feedback and team training.

Speech analysis

Write a sales script, upload it to CoPilot, and let our AI-powered assistant analyze your phone calls to see how well your sales reps were following the script.

Custom sales scripts

Upload your custom sales scripts for different categories of clients (new, repeat, etc.) to CoPilot and set the system to apply them to inbound and/or outbound calls.

Ideal tool for a sales manager

CoPilot in CRM is a great way to improve your sales results and customer service through constructive feedback and team training.

Experience new Bitrix24 on your phone

Experience new Bitrix24 on your phone

Resource Booking

Make the most of your resources with Bitrix24 Booking – a tool that allows you and your clients to book appointments, keeping your calendar full and your clients notified.

Coming soon

Resource Booking

Make the most of your resources with Bitrix24 Booking – a tool that allows you and your clients to book appointments, keeping your calendar full and your clients notified.

Resource availability schedule

Multiple resource booking (people, equipment, etc.)

Real-time edits by 2
or more users

Multiple bookings
for one client

Ideal for businesses that rely on appointments

Resource availability schedule

Multiple resource booking (people, equipment, etc.)

Real-time edits by 2 or more users

Multiple bookings for one client

Ideal for businesses that rely on appointments

Maximize resource utilization

Bitrix24 Booking helps you fill every slot effectively, ensuring your resources are used to their fullest potential. By giving clients a simple and accessible way to schedule, you’ll keep your calendar busy while minimizing downtime.

Automated reminders and notifications

Reduce no-shows and enhance customer satisfaction with automated booking reminders. Clients receive timely notifications to confirm or modify their appointments, saving you time and keeping your schedule optimized.

Integrated
with Bitrix24 CRM

Every booking can be transformed into a lead or deal to capture client data and ensure no potential business opportunity is overlooked. Plus, with your client information stored securely in one place, you can easily leverage it for future marketing campaigns.

Maximize resource utilization

Bitrix24 Booking helps you fill every slot effectively, ensuring your resources are used to their fullest potential. By giving clients a simple and accessible way to schedule, you’ll keep your calendar busy while minimizing downtime.



Automated reminders and notifications

Reduce no-shows and enhance customer satisfaction with automated booking reminders. Clients receive timely notifications to confirm or modify their appointments, saving you time and keeping your schedule optimized.

Integrated with Bitrix24 CRM

Every booking can be transformed into a lead or deal to capture client data and ensure no potential business opportunity is overlooked. Plus, with your client information stored securely in one place, you can easily leverage it for future marketing campaigns.

Maximize resource utilization

Bitrix24 Booking helps you fill every slot effectively, ensuring your resources are used to their fullest potential. By giving clients a simple and accessible way to schedule, you’ll keep your calendar busy while minimizing downtime.

Automated reminders and notifications

Reduce no-shows and enhance customer satisfaction with automated booking reminders. Clients receive timely notifications to confirm or modify their appointments, saving you time and keeping your schedule optimized.

Integrated with Bitrix24 CRM

Every booking can be transformed into a lead or deal to capture client data and ensure no potential business opportunity is overlooked. Plus, with your client information stored securely in one place, you can easily leverage it for future marketing campaigns.

Coming soon

CoPilot Follow-Up

This new, AI-powered tool transcribes your video calls and analyzes them, providing you with a call
summary anda list of recommendations for further improvement.

CoPilot Follow-Up

This new, AI-powered tool transcribes your video calls and analyzes them, providing you with a call summary anda list of recommendations for further improvement.

Unbiased AI call analysis

No need to write anything down

More focused and efficient video calls

Great way to increase team productivity

Unbiased AI call analysis

No need to write anything down

More focused and efficient video calls

Great way to increase team productivity

AI-powered video calls

CoPilot Follow-Up can be launched during a video call and, once it's over, our AI-powered assistant will provide you with the call summary and a detailed transcript with timestamps.

Call summary

The summary contains meeting agenda, key results, list of suggested follow-up actions (that can turned into tasks in one click), call rating, and recommendations.



Feedback + recommendations

Based on the call analysis, CoPilot Follow-Up gives you specific recommendations on what can be improved or changed in order to increase call efficiency and team productivity.

AI-powered video calls

CoPilot Follow-Up can be launched during a video call and, once it's over, our AI-powered assistant will provide you with the call summary and a detailed transcript with timestamps.

Call summary

The summary contains meeting agenda, key results, list of suggested follow-up actions (that can turned into tasks in one click), call rating, and recommendations.

Feedback + recommendations

Based on the call analysis, CoPilot Follow-Up gives you specific recommendations on what can be improved or changed in order to increase call efficiency and team productivity.

AI-powered video calls

CoPilot Follow-Up can be launched during a video call and, once it's over, our AI-powered assistant will provide you with the call summary and a detailed transcript with timestamps.

Call summary

The summary contains meeting agenda, key results, list of suggested follow-up actions (that can turned into tasks in one click), call rating, and recommendations.

Feedback + recommendations

Based on the call analysis, CoPilot Follow-Up gives you specific recommendations on what can be improved or changed in order to increase call efficiency and team productivity.

Coming soon

Boards

Introducing Boards in Bitrix24, an online collaboration tool designed for mapping out complex projects, collaborating on fresh ideas, visualizing workflows, and more.

Coming soon

Boards

Introducing Boards in Bitrix24, an online collaboration tool designed for mapping out complex projects, collaborating on fresh ideas, visualizing workflows, and more.

Unlimited boards
and members

20+ board
templates

Up to 400,000
objects per board

Import boards
from Miro

Secure collaboration inside your Bitrix24

Unlimited boards and members

20+ board
templates

Up to 400,000 objects per board

Import boards from Miro

Secure collaboration inside your Bitrix24

Professional-grade boards for every team

From strategy sessions and design sprints to workflow visualization and project mapping, Bitrix24 Boards help your team to stay organized, creative, and connected.


Collaboration under one roof

Seamlessly integrated with our chat, video calls, tasks, and other collaboration tools, our Boards eliminate the need for third-party solutions, bringing everything you need under one roof.

Scalable power

Create an unlimited number of boards and add as many team members as you need. Handle even the most detailed projects with support for up to 400,000 objects per board.



Professional-grade boards for every team

From strategy sessions and design sprints to workflow visualization and project mapping, Bitrix24 Boards help your team to stay organized, creative, and connected.

Collaboration under one roof

Seamlessly integrated with our chat, video calls, tasks, and other collaboration tools, our Boards eliminate the need for third-party solutions, bringing everything you need under one roof.

Scalable power

Create an unlimited number of boards and add as many team members as you need. Handle even the most detailed projects with support for up to 400,000 objects per board.

Professional-grade boards for every team

From strategy sessions and design sprints to workflow visualization and project mapping, Bitrix24 Boards help your team to stay organized, creative, and connected.

Collaboration under one roof

Seamlessly integrated with our chat, video calls, tasks, and other collaboration tools, our Boards eliminate the need for third-party solutions, bringing everything you need under one roof.

Scalable power

Create an unlimited number of boards and add as many team members as you need. Handle even the most detailed projects with support for up to 400,000 objects per board.

New Company Structure

The visually updated and completely reworked Company Structure section allows you to manage your
internal hierarchy and access permissions easier than ever.

New Company Structure

The visually updated and completely reworked Company Structure section allows you to manage your internal hierarchy and access permissions easier than ever.

Redesigned
interface

Improved
navigation

Role-based access permissions

Departments and
sub-departments

Employees can hold multiple positions

Redesigned interface

Improved
navigation

Role-based access permissions

Departments and sub-departments

Employees can hold multiple positions

Easier to manage

Employees get automatically removed from their previous department's chats and channels when their position changes and get added to the new ones.



Flexible company structure

Create departments and sub-departments, add employees and move them from one position to another. Make certain parts of the structure hidden for security or other corporate reasons.

Employee data


If your structure is team-based (where one person can be a part of multiple teams), this can be reflected in our new company structure as well.




Easier to manage

Employees get automatically removed from their previous department's chats and channels when their position changes and get added to the new ones.


Flexible company structure

Create departments and sub-departments, add employees and move them from one position to another. Make certain parts of the structure hidden for security or other corporate reasons.

Employee data

If your structure is team-based (where one person can be a part of multiple teams), this can be reflected in our new company structure as well.



Easier to manage

Employees get automatically removed from their previous department's chats and channels when their position changes and get added to the new ones.

Flexible company structure

Create departments and sub-departments, add employees and move them from one position to another. Make certain parts of the structure hidden for security or other corporate reasons.

Employee data

If your structure is team-based (where one person can be a part of multiple teams), this can be reflected in our new company structure as well.

Coming soon

AI-generated websites

Coming soon

AI-generated websites

Our AI assistant CoPilot allows you now to create a complete website based on as little as a prompt. Using the information provided in the prompt, CoPilot will come up with an appropriate website design, copy, images, and web forms.

  • No coding skills required
  • High-quality images
  • Compelling copy
  • Ready-made website in a few minutes
  • Ideal for special offers and flash sales

Our AI assistant CoPilot allows you now to create a complete website based on as little as a prompt. Using the information provided in the prompt, CoPilot will come up with an appropriate website design, copy, images, and web forms.

  • No coding skills required
  • High-quality images
  • Compelling copy
  • Ready-made website in a few minutes
  • Ideal for special offers and flash sales

BI Builder improvements

BI Builder improvements

New dashboards are now available in BI Builder: create reports on employee efficiency and involvement in tasks. Plus, you can now upload your own data in the format CSV to BI Builder.

  • 5 new dashboards
  • Track employee efficiency and involvement
  • Import custom data in CSV
  • Workflow analytics
  • Connect external data sources via Rest API

New dashboards are now available in BI Builder: create reports on employee efficiency and involvement in tasks. Plus, you can now upload your own data in the format CSV to BI Builder.

  • 5 new dashboards
  • Track employee efficiency and involvement
  • Import custom data in CSV
  • Workflow analytics
  • Connect external data sources via Rest API

AI-powered Flows

Coming soon

AI-powered Flows

With CoPilot analyzing your flows in real-time, you can get AI-generated reports on flow efficiency and recommendations on how to increase it. This allows you to identify and fix potential bottlenecks before they could affect your team productivity.

  • AI-powered flow analysis + recommendations
  • New type of task distribution: self-assign tasks
  • Flows reports in BI Builder

With CoPilot analyzing your flows in real-time, you can get AI-generated reports on flow efficiency and recommendations on how to increase it. This allows you to identify and fix potential bottlenecks before they could affect your team productivity.

  • AI-powered flow analysis + recommendations
  • New type of task distribution: self-assign tasks
  • Flows reports in BI Builder

Coming soon

Role-based access permissions in CRM

Role-based access permissions in CRM

Now you can assign access permissions in CRM based on an employee's role (sales rep, department manager, administrator), restricting their ability to view, edit, or modify CRM elements.

  • Granular level access permissions
  • Custom deal view
  • Custom fields in deals
  • Full control over your sales and client data

Now you can assign access permissions in CRM based on an employee's role (sales rep, department manager, administrator), restricting their ability to view, edit, or modify CRM elements.

  • Granular level access permissions
  • Custom deal view
  • Custom fields in deals
  • Full control over your sales and client data

Improved Bitrix24 Sync

Improved Bitrix24 Sync

With the improved performance, our Bitrix24 Sync allows you to have up to 1,000 participants on a single while maintaining high quality picture, especially during screen sharing.

  • Built-in AI capabilities (Follow-Up)
  • Up to 1,000 participants
  • No time limit

With the improved performance, our Bitrix24 Sync allows you to have up to 1,000 participants on a single while maintaining high quality picture, especially during screen sharing.

  • Built-in AI capabilities (Follow-Up)
  • Up to 1,000 participants
  • No time limit

CRM form will load here

Synergy

Intelligent collaboration

Synergy

Intelligent collaboration

Synergy

Intelligent collaboration

We use cookies
Cookie preferences
Below you may find information about the purposes for which we and our partners use cookies and process data. You can exercise your preferences for processing, and/or see details on our partners' websites.
Analytical cookies Disable all
Functional cookies
Other cookies
By clicking a submission button, I agree to Consent Learn more about our cookie policy.
Accept all Decline all Change preferences
Cookies