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Newsletter November 2026

Ask Your CRM

What if you could simply ask your Bitrix24 a question — and it could find the answer for you?

Things like:

? Which leads have not been followed up?
? Which deals are stuck?
? What happened with this client?
? What information do we have about this customer?

Instead of digging through records, reports and different sections of your CRM, you can ask questions about the information already sitting inside Bitrix24.

You don’t have to embrace AI. Just don’t wait until it’s too late.

Kodak and the shift from film to digital

Remember Kodak?

Kodak didn’t disappear. But it lost its position as the leader in photography when the world moved from film to digital.

They knew digital photography was coming.

Did they move fast enough?

The lesson isn’t that they didn’t see the change. It’s that seeing change coming and acting on it are two very different things.

And it’s not only about asking AI questions.

VibeCode is changing how we build things too.

Using natural language and AI tools, developers can build things much faster. It still takes knowledge and involvement, but the amount of time needed to get from an idea to something working can be dramatically reduced.

Philip recently built a custom app for customers to log a ticket on a form — in one afternoon.

For us, that means we can build smaller custom tools and solutions inside Bitrix24 much faster than we could before.

AI is here to stay.

I realise that not everybody is comfortable with AI. My 17-year-old actually doesn’t want to use it.

But I told her that if you choose not to use it, you will eventually be a few steps behind.

You can choose how often you use it. You can choose how responsibly you use it. You can choose where you use it. But you can’t fight it.

AI is here to stay, whether you like it or not.

Scary or exciting — either way, we’re looking forward to the rest of this journey with you.

So… go ask your CRM a question.

Watch the video, then open your own Bitrix24 and see what it can tell you.

Read our latest post

Simplify to Amplify 

A cluttered CRM slows sales teams down, frustrates employees, and drives customers away. By simplifying workflows, trimming unused fields, and automating wisely, businesses turn their CRM into a tool that boosts productivity, shortens sales cycles, and creates happier teams and customers.

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Simplify to Amplify

A cluttered CRM slows sales teams down, frustrates employees, and drives customers away. 


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Still running everything through a single CRM pipeline? It might be costing you more than you think. From missed follow-ups to messy reporting, a one-size-fits-all approach creates hidden gaps that slow your sales team down and frustrate customers. In this article, we break down why multiple pipelines matter—and how Bitrix24 helps you build a CRM that scales with your business.

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Bitrix24 is more than just a CRM or project management tool—it's a robust platform packed with powerful capabilities. But many users overlook some of its most efficient features. If you're using Bitrix24 daily and still manually juggling tasks, chats, and emails, you might be missing out on major productivity boosters.


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